PET Food Processing - March 2020 - 27

FOOD SAFETY

REPEAT

True recall readiness requires the right equipment, food safety
plans, training, policies, documentation and practice runs.
By Chris Crawford | petfoodprocessing@sosland.com

D

Day-to-day operations for a pet food processor can be
complicated enough without the additional stress and
requirements of handling a recall. That's why industry
experts say it's important to have a recall plan in place up
front so you and your employees can quickly tackle the
issue and get back to business as usual.

Planning for a recall
Dana Brooks, president and CEO of Pet Food Institute,
Washington, D.C., says first and foremost, pet food
makers should take time to consider their recall
plans as part of their food safety plan under the US
Food and Drug Administration's (FDA) Food Safety
Modernization Act (FSMA).
The requirements that FSMA places on pet food and
treat manufacturers are intended to prevent issues before they arise, according to the FDA. FSMA requires
certain animal food facilities to create and implement a
food safety plan, including an analysis of potential hazards and determining if there are hazards requiring preventive controls to reduce or eliminate them.
This means having a clear chain of communication going

both forward and backward along the supply chain, Brooks
says, including ingredient suppliers as well as retailers.
Hinda Mitchell, president of Inspire PR Group,
Westerville, Ohio, says to assure they are ready for a possible recall or other pet health issues related to food and
treat products, processors should have a crisis preparedness plan in place that includes elements such as contact
lists of all customers (if sending to a distributor or third
party, not directly to consumers), photos of all product
labels and SKUs, an assigned recall/crisis management
team, and a ready list of internal contacts who need to
be engaged.
"Ideally, this plan also will include messaging and
template materials for notifying customers, issuing
media releases and talking points for customer service,"
she adds. At the time of a recall, processors should be
able to make notification along their supply chain swiftly
and efficiently, Mitchell says. "This may include email
correspondence, direct telephone calls or other internal
customer communication systems," she says. "If not during normal business hours, telephone may be the most
effective communication tool."

Date codes on
packaging are only
helpful if the printing
can be clearly read.
©Feng Yu - stock.adobe.com

www.petfoodprocessing.net | March 2020 | PET FOOD PROCESSING

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PET Food Processing - March 2020

Table of Contents for the Digital Edition of PET Food Processing - March 2020

PET Food Processing - March 2020
Contents
OFF THE LEASH - Dearth of data
TRENDS - Pets vs. planet
PLANT PROFILE - Recognized as Champions
FOOD SAFETY - Plan, test, improve, repeat
REGULATORY - Building on success
INGREDIENTS - Balanced benefits
FORMULATION - Understanding palatability
EQUIPMENT - Eye on dry
EQUIPMENT - Key to kibble control
OPERATIONS - 21st century pest control
PACKAGING - The singles scene
BEST IN SHOW
PATENTS TO PONDER
EVENTS
CLASSIFIED ADVERTISING
AD INDEX
SIT, STAY, READ
PET Food Processing - March 2020 - PET Food Processing - March 2020
PET Food Processing - March 2020 - PET Food Processing - March 2020
PET Food Processing - March 2020 - 2
PET Food Processing - March 2020 - 3
PET Food Processing - March 2020 - 4
PET Food Processing - March 2020 - Contents
PET Food Processing - March 2020 - OFF THE LEASH - Dearth of data
PET Food Processing - March 2020 - 7
PET Food Processing - March 2020 - 8
PET Food Processing - March 2020 - TRENDS - Pets vs. planet
PET Food Processing - March 2020 - 10
PET Food Processing - March 2020 - 11
PET Food Processing - March 2020 - 12
PET Food Processing - March 2020 - 13
PET Food Processing - March 2020 - 14
PET Food Processing - March 2020 - 15
PET Food Processing - March 2020 - PLANT PROFILE - Recognized as Champions
PET Food Processing - March 2020 - 17
PET Food Processing - March 2020 - 18
PET Food Processing - March 2020 - 19
PET Food Processing - March 2020 - 20
PET Food Processing - March 2020 - 21
PET Food Processing - March 2020 - 22
PET Food Processing - March 2020 - 23
PET Food Processing - March 2020 - 24
PET Food Processing - March 2020 - 25
PET Food Processing - March 2020 - 26
PET Food Processing - March 2020 - FOOD SAFETY - Plan, test, improve, repeat
PET Food Processing - March 2020 - 28
PET Food Processing - March 2020 - 29
PET Food Processing - March 2020 - 30
PET Food Processing - March 2020 - 31
PET Food Processing - March 2020 - 32
PET Food Processing - March 2020 - REGULATORY - Building on success
PET Food Processing - March 2020 - 34
PET Food Processing - March 2020 - 35
PET Food Processing - March 2020 - 36
PET Food Processing - March 2020 - INGREDIENTS - Balanced benefits
PET Food Processing - March 2020 - 38
PET Food Processing - March 2020 - 39
PET Food Processing - March 2020 - 40
PET Food Processing - March 2020 - 41
PET Food Processing - March 2020 - 42
PET Food Processing - March 2020 - FORMULATION - Understanding palatability
PET Food Processing - March 2020 - 44
PET Food Processing - March 2020 - 45
PET Food Processing - March 2020 - 46
PET Food Processing - March 2020 - 47
PET Food Processing - March 2020 - 48
PET Food Processing - March 2020 - EQUIPMENT - Eye on dry
PET Food Processing - March 2020 - 50
PET Food Processing - March 2020 - 51
PET Food Processing - March 2020 - 52
PET Food Processing - March 2020 - 53
PET Food Processing - March 2020 - 54
PET Food Processing - March 2020 - 55
PET Food Processing - March 2020 - 56
PET Food Processing - March 2020 - EQUIPMENT - Key to kibble control
PET Food Processing - March 2020 - 58
PET Food Processing - March 2020 - 59
PET Food Processing - March 2020 - 60
PET Food Processing - March 2020 - OPERATIONS - 21st century pest control
PET Food Processing - March 2020 - 62
PET Food Processing - March 2020 - 63
PET Food Processing - March 2020 - 64
PET Food Processing - March 2020 - 65
PET Food Processing - March 2020 - 66
PET Food Processing - March 2020 - PACKAGING - The singles scene
PET Food Processing - March 2020 - 68
PET Food Processing - March 2020 - 69
PET Food Processing - March 2020 - 70
PET Food Processing - March 2020 - 71
PET Food Processing - March 2020 - 72
PET Food Processing - March 2020 - 73
PET Food Processing - March 2020 - BEST IN SHOW
PET Food Processing - March 2020 - 75
PET Food Processing - March 2020 - PATENTS TO PONDER
PET Food Processing - March 2020 - 77
PET Food Processing - March 2020 - 78
PET Food Processing - March 2020 - EVENTS
PET Food Processing - March 2020 - CLASSIFIED ADVERTISING
PET Food Processing - March 2020 - AD INDEX
PET Food Processing - March 2020 - SIT, STAY, READ
PET Food Processing - March 2020 - 83
PET Food Processing - March 2020 - 84
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