OPERATIONS The most important aspect of a manufacturerbrand relationship is creating clear guidelines at the onset of relationship to cover all of these contingencies. " Nate Thomas, BSM Partners Brand owners can leverage indemnity to protect themselves in terms of product liability, as well. To account for recalls or product defects, for example, a buyer should require the manufacturer to indemnify against any damages arising from the event, including financial obligations related to notifying and refunding consumers, Annis noted. Questions of food safety and quality are typically con70 PET FOOD PROCESSING | May 2023 | www.petfoodprocessing.nethttp://kohlerindustries.com https://www.facebook.com/KohlerIndustries/ https://www.youtube.com/kohlerindustries https://vimeo.com/kohlerindustries https://www.linkedin.com/company/kohler-industries-inc/